We're Here for You

Our products are formulated to work with all hair types, but we understand everyone's hair is unique. Check out our hair type guide in the shop, or reach out to our specialists for personalized recommendations based on your specific needs and goals.

HERA products are crafted with premium, natural ingredients and backed by scientific research. We focus on holistic hair health, sustainability, and empowering our customers with education and support.

Orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days, while expedited options are available at checkout.

Yes! We offer a 30-day satisfaction guarantee. If you're not happy with your purchase, contact our support team for a hassle-free return or exchange.

Visit our Ritual page for step-by-step guidance, or reach out to our specialists for a personalized hair care plan tailored to your needs.